Understanding Digital Transformation in Higher Education

Introducing the HEDC Framework

Informed by academic research and with input from higher education leaders globally, the Higher Education Digital Capability (HEDC) Framework shares an overarching view for institutions to map and measure digital capabilities across the learner lifecycle, ultimately to support practical and sustainable approaches to digital services and online learning.

Embracing the complexity of digital from an organisational viewpoint, the HEDC Framework maps institutional capabilities to four connected dimensions across the lifecycle, from Demand & Discovery (DD) to Learning Design (LD), Learner Experience (LX) and Work & Lifelong Learning (WL).

Explore the Framework‍

From Diagnosis to Action

Frameworks are useful for analysis and holistic thinking, but digital transformation demands action, too. Among the tools developed to support the use of the framework is a self-assessment, which can be completed by an individual or by a number of individuals across different functions like marketing, learning design, campus operations and careers. The resulting perspectives on institutional performance and the potential impact of digital are used to inform and drive strategic decision-making and ultimately, procurement decisions.

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Higher Education Network Insights

University leaders from 30 countries recently shared their insights about digital capability in higher education, painting a global picture of performance, gaps and priorities. Digital capability gaps were identified around people and process, more than technology, and whilst Learner Experience (LX) was among the top priorities, it was also ranked lowest in terms of current digital performance.

You can read more about the results of this recent research here.

What’s Next?

The Higher Education Digital Transformation Webinar Series continues with a focus on the global alternative and micro credential market. Watch the recording.

Join the Network. The HolonIQ Global Higher Education Network connects forward-thinking individuals with information and insights to support and sustain digital transformation for higher education, including webinar events and opportunities to participate in global research. Participants can also explore and complete the individual Digital Capability self-assessment – find out more and join your peers here.